Analytics Platform for Call Centers

With ovozAI, you can get complete transcripts and analysis of every call. It identifies what the call was about, language, sentiment, and categorizes it for you.

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Features

Call #4872

12:55 - 13:02 (7 minutes)

Completed

Agent: Hello, "ovozAI" company is listening.

Customer: Hello, I would like to get information about your software.

Agent: Certainly, our software allows you to analyze calls for call centers.

Analysis:

Call sentiment:Positive (87%)
Language:English (99%)
Category:Information Request
Customer gender:Male (92%)
40+
Languages supported
24/7
Automated analysis
30+
Analysis metrics
1000+
Calls per day

ovozAI Features

Essential analytical tools for your call center

Full Transcription

Complete transcript of each call with precise timestamps. Ability to listen to text by timestamp.

Sentiment Analysis

Determine customer and agent sentiment, track mood changes throughout the call.

Language Detection

Automatically detects the language of the call. Ideal for multilingual call centers.

Demographic Analysis

Identify customer gender and name, categorize the call, and create customer profiles.

Quality Control

Automatic call evaluation system based on your own defined requirements.

Telegram Integration

Receive instant notifications via Telegram bot about calls that received low ratings.

How Does It Work?

ovozAI doesn't just analyze calls, it identifies and presents valuable information for your business.

1

Upload the Call

Upload call recordings to the system or use VoIP integration for automatic uploading.

2

Analysis Process

Artificial intelligence transcribes the call and analyzes it based on specified metrics.

3

View Results

View the analysis results, evaluate call quality, and download reports.

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ovozAI call center analytics platform demo interface

Pricing

Special offers for early partners as this is a new project

Starter

For small call centers

$3.00
$2.5/hour

Get Started

What's included

  • Up to 100 hours of calls monthly
  • Extended analysis capabilities
  • Detailed reports and exports
  • VoIP integration
  • Telegram integration
  • Premium support
Most Popular

Professional

For medium-sized call centers

$2.40
$1.90/hour

Get Started

What's included

  • Up to 500 hours of calls monthly
  • Extended analysis capabilities
  • Detailed reports and exports
  • VoIP integration
  • Telegram integration
  • Premium support

Enterprise

For large call centers


Custom

Contact Us

What's included

  • Unlimited calls
  • Full analysis
  • Custom integrations
  • Custom training
  • 24/7 support
  • Custom features

20% discount and 7-day free trial period for new partners.

Contact Us

We'd love to connect with you. Leave your information to try our demo version or get more detailed information.

@alitoshmatov

Contact via Telegram

info@ovozai.uz

For any inquiries

Ready to take your business to the next level?Start now – with a 7-day free trial.

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